Returns & Exchanges

At Mayvenn, we stand behind our hair with a 30-day Quality Guarantee, allowing you to return or exchange your products even if they have been installed or dyed. Our goal is to ensure you feel confident and beautiful in your purchase, no matter the transformation.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will provide a prepaid UPS shipping label via email for you to download and print at home.

• 3.
  Pack and Ship

  Securely place your items in the original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized UPS location.

• 4.
  Quality Inspection and Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 3-5 business days.