Frequently Asked Questions
Everything you need to know about your Mayvenn hair and services.
How long does Mayvenn hair typically last?
With proper care and maintenance, our 100% virgin human hair can last up to 6 months to a year, depending on the texture and how often it is worn.
What is the Mayvenn Quality Guarantee?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return or exchange the hair within 30 days, even if it has been installed or dyed.
How does the 'Free Install' program work?
When you purchase three or more bundles, a closure, or a wig, you may be eligible for a free installation from a Mayvenn Certified Stylist in your area.
Can I color or bleach my Mayvenn hair?
Yes, because our hair is 100% virgin human hair, it can be bleached or dyed to your desired shade. We recommend having a professional stylist perform any chemical treatments.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your hair sooner for an appointment.
Do you offer buy now, pay later options?
Yes, we partner with services like Klarna and Affirm to allow you to split your purchase into smaller, manageable payments over time.